Who Are We?

Heart of England First Aid Training Consultancy Limited ("HOEFA") was first established in September of 2018 by Bill Williams who is an operational frontline emergency medical technician with West Midlands Ambulance Service ("WMAS"). Bill has 17 years of experience on a frontline emergency ambulance with the NHS and has gained a significant amount of experience and knowledge in emergency First Aid. Bill has spent the majority of his career responding to treble 9 calls as a solo rapid responder.

HOEFA is a family run business; Bill's wife, Clare, is a registered Paramedic and has recently qualified as an Emergency Care Practioner and works in a local A&E. Clare is now also training to advance her career as an Advanced Care Practioner.

All of our trainers are highly qualified instructors and hold a relevant and up to date teaching qualification.

Our vision is to increase awareness of good First Aid which includes new Mental Health First Aid courses (read more at MHFA England). Our mission is to deliver our courses to individuals and organisations to the absolute highest standards.

We at HOEFA take considerable pride in our work, we have our customers at the heart of our company values which we feel is portrayed succinctly in our motto.

Passionate about Delivering Perfection

Mental Health First Aid

Mental Health Awareness

Every year at least 1 in 4 people will experience at least one episode of mental ill health[1] in the UK, that's 16,608,900 people[2]. You will likely know someone who has experienced mental ill health, they could be family, friends, or co-workers[3].

Our Mental Health awareness & first aid courses will teach you to recognise the signs & symptoms of various mental health conditions, and will teach you to start an open conversation with someone who is suffering from mental ill health. You can be the catalyst that begins their recovery.

[1] - Mind (Mental Health Facts and Statistics)
[2] - Office of National Statistics (Population Estimates)
[3] - NHS Confederation (Key facts and trends in mental health)

Professional Medical Training

Training Courses

Why train with us?

Our staff ensure that we create an enjoyable, friendly environment, which offers inclusive interactive activities and encourage learning. Your staff will remember the skills that they will learn with us.

We believe that your staff and business should come first, that's why we will always come to you so that your staff don't have to travel and therefore minimising any loss in productivity. Not to mention the long term benefits of having trained first aiders on site.

There is upcoming legislation which will require all companies to have at least one qualified physical and mental health first aider. We offer all of the courses that will ensure that your company fulfils those legal requirements.

We offer flexible times so that you are able to work around your business' operational needs and so preserving your buisness' rate of productivity.

We will tailor our courses to your organisation which will make your course relevant to your company.

We will also offer the annual refresher courses to you which are strongly recommended by the UK Resuscitation Guidlines.

Fully Qualified Staff

All our staff are still operational frontline medically qualified Doctors, Nurses and Paramedics. All our staff are at the forefront of their given field and able to pass this knowledge on to students. All our staff hold Level Three in Education and Training.

Fully Qualified Staff
QNUK Logo

Nationally Recognised Courses

All courses are QNUK assessed, approved and awarded, whilst being fully accepted and recognised by legal and Insurance bodies throughout the UK.

The CPD Accreditation Group: Centre Number 777518
Qualifications Network: Centre Number 777518
Mental Health Approved Instructor