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About Us

Bill Williams

Company Directors

Bill Williams

I am a senior Technician working on frontline ambulances, responding to 999 calls from the public. I have worked as both a solo responder and as part of an ambulance crew for over 17 years. I also have experience of providing first aid cover at private functions and public events. Using this experience I have branched out into teaching First Aid.

I feel that the knowledge and experience I have gained is invaluable and I am very enthusiastic about passing on these vital skills to my students. I have completed my level 3 qualification in Education and Training. I am continually seeking new opportunities to expand my teaching portfolio. I am very proud to annouce that that I recently completed my Mental Health Instructors course which I am ver passionate about as this is a very underestimated illness.

Clare Williams

I have been working as a Paramedic on frontline ambulances for the past 8 years after previously working the the ambulance control room. I have supported many newer members of staff and gained a qualification in mentorship. I have also learned and developed skills in minor injuries and illnesses. These extra skills and knowledge of the organisation of frontline emergency services will help me provide a rounded knowledge of first aid assessment and treatment.

I am always looking to increase my portfolio, this includs studying at Univeristy and I have recently qualified as an Emergency Care Practitioner, which has boosted my medical knowledge significantly and I am now able to pass on that knowledge to others. I have also just started to study to become an Advanced Care Practitioner to further develop my portfolio of medical knowledge.

Our Staff

Heart of England First Aid Training Consultancy are proud to announce that all of our instructors are fully operational front-line ambulance professionals – ranging from Advanced Technicians, HCPC registered Paramedics, Clinical Team Mentors and Emergency Care Practitioners. We pride ourselves on the fact that our instructors have between them over 70 years of experience responding to genuine medical emergencies and can use this experience to teach you first aid skills.

All of our instructors are serving the general public on a daily basis and maintaining a professional portfolio of Continuing Professional Development, ensuring that they are up to date with the latest developments, skills and protocols. Our staff attend yearly assessments in order to ensure they maintain our high standards.

All of our instructors hold current Disclosure and Barring Service (DBS) certificates and will always carry photo identification with them. Our staff will maintain a smart, professional appearance and always seek to provide the best possible service to our customers.

Our Staff
Group Training


We deliver a standard that is second only to our dedication and a service that is only second to YOUR success.

We're always Passionate about delivering Perfection!